Privacy Policy

1. Introduction

Rotikapracart Pakistan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

• Name and contact information (email, phone number)
• Billing and shipping address
• Payment information (processed securely by JazzCash or Easypaisa)
• Order history and preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Send promotional communications (with your consent)
• Improve our website and services
• Prevent fraud and maintain security

4. Payment Processing

We use JazzCash and Easypaisa to process payments. When you make a payment:

• Payment details are encrypted using SSL technology
• We do not store your complete payment card details
• Transactions are processed securely by the payment providers
• For JazzCash/Easypaisa, you are redirected to their secure platforms

5. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmissions
• Secure servers and databases
• Regular security assessments
• Access controls for staff

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and cart items
• Analyze website traffic and usage
• Improve your browsing experience

You can control cookies through your browser settings, but disabling them may affect website functionality.

7. Third-Party Sharing

We do not sell your personal information. We may share your information with:

• Payment processors (JazzCash, Easypaisa)
• Shipping partners for delivery
• Service providers who assist our operations
• Legal authorities when required by law

8. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal information
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise these rights, please contact us at support@Rotikapracart.pk

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.